Contact Us
FAQs
Pets
Some airlines permit pets in the cabin, while others require them to be checked as cargo. Confirm with your airline in advance. Passengers can also use Pet and Fly Services.
Proceed through security as usual
Do's
- Familiarize Yourself with Security Guidelines
- Be Cooperative with Security Personnel to Ensure a Quick Process
- Pack liquids & gels separately in transparent containers of 100ml or less
- Stay Calm and Be Patient
Don'ts
- Don't Rush through Security
- Don't Carry Prohibited Items
- Don't Overlook Packing Instructions for electronics & liquids
- Don't cut lines and be courteous to fellow passengers
Security Procedures
At Terminal Entry
Present a valid government-issued photo ID and a print or digital copy of your boarding pass/air ticket to security personnel.
Prepare for Security Screening after Check-In
All passengers must pass through a security checkpoint before proceeding to the boarding area.
- Remove metal objects, belts, bracelets, and jackets and place them separately in blue trays for screening.
- Electronic items: Phones, laptops, smartwatches, and tablets should be placed separately in blue trays for screening. Certain electronic items, such as satellite phones and e-cigarettes, are prohibited.
- You may need to remove your shoes at airport security. Kindly use Red trays to keep your shoes separately.
- Liquids, Aerosols, and Gels (LAGs): Containers must not exceed 100ml. Multiple containers up to 1000ml must be placed in a transparent, resealable plastic bag.
Attention: International passengers would have to clear immigration prior to security screening. For immigration guidelines, click here
Food & Films
Food and regular photographic films are safe to pass through the X-ray scanners.
Assistance For Special Category Passengers
- Passengers with medical devices like pacemakers, prosthetic limbs or other medical needs should inform security staff for special handling.
- Passengers can use self battery-operated wheelchairs and should notify security in advance for smooth screening and assistance. Check the reference for guidelines here.
- Zones are available for passengers requiring additional assistance or who fall under special categories.
TERMINAL 1
TERMINAL 2
TERMINAL 3
Baggage Regulations
As per the airline's specific rules and regulations (varies by airline) and government guidelines, passengers are allowed to bring only one handbag or cabin bag onboard.
Hand Baggage Rules
Size & Weight
Hand baggage must adhere to the airline's specific size
and weight restrictions. This information is shared by the concerned airline on your air
ticket.
Permitted Items
Electronics, medications and personal essentials are
allowed but must be removed from bags and screened separately. Articles like nail
cutters, scissors, swiss knives and batteries are not allowed in hand
luggage.
Liquids, Aerosols and Gels (LAGs)
LAGs can only be carried in containers with a maximum capacity of 100
ml. Multiple containers of LAGs can be carried, max up to 1000 ml.
Exceptions apply for essential medicines and baby food (carry prescriptions if required).
Check-in Baggage Guide
Size & Weight
Each airline has its own allowance for check-in baggage. Passengers
with additional luggage may be required to pay excess baggage fees. Kindly check the baggage
allowance on your air ticket.
Prohibited Items
Do not carry a power bank, lighter or e-cigarette in your check-in baggage.
To know more, check out the list of prohibited items here.
Excess Baggage Fees
Passengers exceeding baggage limits must pay extra.
Pre-purchasing additional allowance can be cost-effective.
Handling Fragile Items
Pack delicate items securely and inform airline staff on priority.
Prohibited Items
For safety reasons, some articles are not permitted to be taken on to the airport.
Please do not pack them in either hand baggage or check-in baggage, such as
For a thorough review of prohibited items, please refer to the prohibited item PDF
Appendix B.
Arms & Ammunition:
Only permitted in checked baggage, following airline-specific regulations, refer to BCAS.
Lost & Found
If you lose an item during security screening or elsewhere in the airport, visit the Information desk or seek assistance from airport staff. Lost items are securely stored and can only be claimed after thorough verification. Passengers must present a valid government-issued ID along with specific details about the lost item, such as its description, location and time of loss.�
Know moreYour Baggage Handled With Care
Baggage Wrapping Service: A premium facility which allows travellers to relax knowing their luggage receives extra care during the journey.
Excess Baggage Service: Excess baggage handling service by Avaan for passengers. Flyers can avail of this facility to get their luggage delivered to their doorstep anywhere across India at an affordable price.
Tips to help make your travel experience smoother
Packing Advice: Pack efficiently and ensure compliance with both hand baggage and check-in luggage regulations.
Travel Safety: Always keep important documents like your passport and boarding passes secure.
Make Your Security Check Process Easier with DigiYatra
With DigiYatra, skip the regular security queues and directly enter the screening area with facial recognition system (FRS). Download and register on DigiYatra for your upcoming travel.
*Currently applicable to domestic passengers only.
Read More
Feed