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NOTE: Delhi Airport does not provide any third party courier facility for lost and found items. Please beware of any service providers claiming otherwise.

Lost something on the Airplane?

Lost something on the Airplane?

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Lost articles at the terminal will be handed to the Lost property team and are updated in our Lost property database.

If you have any queries or clarifications, feel free to approach the officials at Delhi Airport for assistance
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Claiming Lost Properties

To claim your lost article(s) kindly visit our lost property desk/ office with the following documents:

  • Proof of travel (Boarding Card, E-boarding Card, Immigration Stamp on Passport)
  • ID proof (Government-issued photo ID such as Passport, Driving License, Aadhaar Card, or Voter Card)
  • A detailed description of the lost item

If claiming on behalf of someone, kindly provide these additional documents:

  • Photo ID of the authorized person collecting the article. A Government-authorized ID (preferably Passport/Driving License/Aadhaar Card/Voter Card) is required for verification
  • Authorisation letter to claim the article. Refer to → pdf/autorization-letter-sample.pdf

NOTE: For verification purpose copy of Pan Card may be requested in the absence of passport/signed ID to verify the signature of the owner on the Authorization Letter

Important Instructions

  • The recovered item can be claimed from the respective terminal within five days from the date/time it was deposited. If the lost property is required to be collected after the working hours are over make sure to get an appointment at least 48 hours in advance by mailing to lostproperty.dial@gmrgroup.in

  • All the unclaimed lost and found merchandise shall be retained for a period of three months except eatable items. After this time is over, it will be disposed off as per Gazette Notification.

  • All perishable, flammable, DGR goods and SRA (Security Restricted Articles) which are removed by CISF personnel during security check are not deposited in Lost & Found Section of DIAL.

  • The lost article(s) must be claimed within 90 days from the date it is found and deposited at the Lost & Found section. Post 90 days, the article(s) may be disposed off as per Gazette Notification. Thereafter, the lost property department shall cease to entertain any claims upon the article(s).

  • The Lost & Found services of Delhi Airport comes to you without any charges. Any persons or parties claiming otherwise on behalf of Delhi Airport is unsolicited.

  • Your property still not found? Report it here →
    airport-guides/lost-and-found

For Baggage Delay / Loss

For any issue with the checked-in baggage the concerned airline should be contacted.

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The Lost & Found services of Delhi Airport come without any charges. Any persons or parties claiming otherwise on behalf of Delhi Airport is unsolicited.

For any further assistance, we’ll be happy to help.

When to Contact Whom to Contact Contact Numbers Mailing Address
Lost Period Less Than 5 Days Respective Terminals (24 X 7)
Terminal 3: 9958098651
Terminal 2: 9667400962
Terminal 1: 9650495769
Lost Property Main Office, Terminal-2, Departure Level, Near Gate No. 01, Indira Gandhi International Airport, New Delhi – 110037
Lost Period More Than 5 Days Main Office During
Office Timing: 09:30 - 18:00 hrs (Monday to Friday)
09:30 - 13:30 hrs (Saturday)
*Please Note: The office remains closed on 2nd Saturday of the month, Sundays & Public Holidays. 		011-42489617
Mailing Address: Lost Property Main Office, Terminal-2, Departure Level, Near Gate No. 01, Indira Gandhi International Airport, New Delhi – 110037
General Lost & Found Query Call Centre (24 X 7) 0124-4797300 /
0124-6838410 		lostproperty.dial@gmrgroup.in
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