Delhi Airport believes every journey should be smooth, stress-free and filled with care. DELCares, an initiative by Delhi Airport, is a commitment to making your travel experience as comfortable and convenient as possible. Whether you’re a parent traveling with a child, an individual with special needs or a passenger simply looking for airport facilities, our passenger friendly services ensure you feel supported at every step.

Essential Passenger Services

BabyCareRoomsBaby Care
Rooms

Traveling with an infant? Our well-equipped Baby Care Rooms offer a private and hygienic space for feeding and diaper changes, ensuring a comfortable experience for parents and little ones.

Facilities Include:
  • Diaper-changing stations
  • Sanitized feeding chairs
  • Comfortable nursing areas

Location: Near washrooms and family zones across terminals

DrinkingWaterStationsDrinking Water
Stations

Stay refreshed with free, easily accessible drinking water stations at Delhi Airport located across the terminal.

  • Free bottle-refilling stations
  • Regular sanitization for hygiene
  • Conveniently placed near waiting lounges and gates

ChargingStationsCharging
Stations

Never run out of battery! Our conveniently placed Charging Stations allow you to charge your devices before your flight.

  • USB and plug-point compatible chargers
  • Fast-charging stations
  • Available at waiting areas, lounges and departure gates

Wi-Fi-ServicesWi-Fi
Services

Enjoy uninterrupted Wi-Fi connectivity throughout the airport. Stay connected, browse the web or catch up on work while you wait.

  • Network: “GMR FREE WIFI”
  • Secure connection via mobile OTP
  • Complimentary usage for up to 2 hours

Accessibility & Assistance

prmIconPRM (Persons with Reduced Mobility)
Facilities

Delhi Airport is fully equipped to support passengers with reduced mobility. PRM assistance includes wheelchair services, dedicated counters and accessible facilities to ensure a hassle-free journey.

  • Wheelchair assistance available on request
  • Dedicated priority security and boarding lanes
  • Accessible restrooms, lifts and ramps

How to Request: Pre-book online with your airline or visit the help desk upon arrival.

SunflowerProgramThe Hidden Sunflower
Program

Passengers with hidden disabilities can request for a sunflower lanyard/pin badge for discreetly being identified as a person with disability and to request for some assistance.

  • Empathetic staff for guiding them at the airport.

How to Request : New Delhi Airport Website, Information Counters at the terminals.

SunflowerProgramBuggy
Services

Long walk between terminals? Our Buggy Services provide comfortable and quick transport for passengers needing assistance in covering distances within the airport.

  • Available for elderly travelers, PRM passengers and families with children
  • Spacious and comfortable transport

Where to Request: Buggy service points near terminal entrances.

Convenience Services

ChargingStationsMultilevel
Car Parking

Safe, spacious and well-lit Multilevel Car Parking is available for short-term and long-term stays, making your arrival and departure convenient.

  • Real-time availability updates
  • Multiple payment modes (cash, card, digital wallets)

Tip: Pre-book parking online for discounted rates.

StrollerAvailabilityBaby Stroller
Availability

For passengers traveling with toddlers, complimentary baby strollers are available at designated areas to ensure a smooth airport experience.

  • Easy-to-use and foldable strollers

How to Request: Available at information desks.

FoundServicesLost and Found
Services

Misplaced an item? Our Lost and Found service helps reunite passengers with their belongings. Visit the Lost & Found desk or contact us online for assistance.

  • Report missing items online or at the Lost & Found counter
  • Easy item recovery after verification
Contact:

Available at Respective Terminals (24 X 7)

  • Terminal 3: 9958098651
  • Terminal 2: 9667400962
  • Terminal 1: 9650495769

InformationDeskVirtual Information
Desk

Need assistance? Our Virtual Information Desks provide real-time support to guide you through airport services and facilities.

  • Live chat with trained representatives
  • Get flight updates, directions, and service inquiries answered

Health & Safety

InformationDeskMedical Facilities

If you need medical assistance, our real-time support system is available to guide you through airport services and facilities.

  • On-call doctors and paramedics
  • First-aid stations with essential supplies
  • Ambulance services for emergencies
Contact for assistance
  • Terminal 3: 4 Medanta Centers located at Domestic Pier/ International Pier, Transfer Area & Food Court
  • Terminal 2: 1 Medanta Centre in check-in area
  • Terminal 1: Domestic Arrivals

Interactive Support

InformationDeskLive Chat
Assistance

Get instant support through our Live Chat Assistance, where our team is ready to help with inquiries and guidance for a smooth airport experience.

How to Access:
  • Visit
  • Chat with a representative for instant solutions
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